Bajiwala Privacy Policy – How We Protect Your Information

1 What Information We Collect

Bajiwala collects data through several channels: information you provide directly when registering, data generated automatically as you use the site, and documents submitted during KYC verification.

Bajiwala only collects information that is strictly necessary to provide its services. No unnecessary or excessive data is ever requested.

2 Purpose of Data Collection

Bajiwala uses your data only for specific, lawful purposes, which are clearly set out below. Your data will not be used for any purpose beyond these.

• Account creation and management – for login, password reset, and security alerts.
• Payment processing – mobile banking details are used to complete deposits and withdrawals.
• KYC and identity verification – age and identity checks are mandatory to comply with international anti-money laundering regulations.
• Fraud prevention – IP and device data are analysed to detect unusual activity.
• Customer Support – account history may be accessed to resolve issues.
• Responsible gaming – detecting unusual betting patterns and arranging assistance where needed.
• Service improvement – analysing usage patterns to develop new features and enhancements.
• Legal compliance – regulatory reporting required by governing authorities.

3 Who Your Data Is Shared With

Bajiwala is completely transparent about who your data may be shared with. It is not shared except in the circumstances outlined below.

Technology Partners: bajiwala works with trusted third-party providers for payment gateways, server hosting, and cybersecurity. These providers are given only the minimum data needed to perform their services, and all are bound by strict confidentiality agreements.

• Payment Providers: only the information necessary to process your transaction.
• Game Providers: No personal information — only technical data from gaming sessions.
• KYC verification service: for confirming identity using name and ID details.
• Law Enforcement: only in response to a valid legal order or request.
• Regulatory Authorities: mandatory reporting as required under our licence conditions.

Bajiwala never sells, rents, or exchanges your information with advertisers, data brokers, or any other company.

4 Technical Data Protection Measures

Bajiwala uses world-class technology to protect your data. These measures are not just a legal obligation – they reflect our own commitment to your security.

• 256-bit SSL/TLS Encryption: Every data transfer is encrypted from the moment you access the site.
• Encrypted database: data stored on our servers is encrypted separately at rest.
• Two-factor authentication (2FA): two-layer security for account login and withdrawals.
• Automatic Session Timeout: you will be logged out automatically after a period of inactivity.
• IP whitelisting: admin panel access is restricted to approved IP addresses only.
• Regular penetration testing: third-party security researchers routinely test for vulnerabilities.
• 24/7 Security Monitoring: Unusual activity is detected and flagged in real time.

5 Cookies & Tracking Technologies

Bajiwala uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience and keep the site functioning correctly.

Bajiwala uses three types of cookies. First, essential cookies – these are necessary for the site to function, such as maintaining your login session. Second, functional cookies – these remember your language preference and settings. Third, analytics cookies – these analyse site usage using anonymous data so we can improve our services.

• Bajiwala does not use advertising or marketing cookies.
• Cookies can be disabled at any time through your browser settings.
• Disabling essential cookies may cause certain features of the site to stop working.
• Cookie data is stored for a maximum of 30 days.

6 Data Retention Periods

Bajiwala does not retain your data for longer than necessary. A separate retention period is defined for each type of information.

• Active account data: retained for as long as your account remains active.
• Transaction records: 5 years, in accordance with international financial regulations.
• KYC documents: up to 5 years after account closure, as required by law.
• Customer support conversations: 2 years.
• Login and security logs: 1 year.
• Marketing preferences: until consent is withdrawn.

After the designated retention period, your data is automatically deleted through a secure process. If any data needs to be kept longer due to legal obligations, you will be notified.

7 Your Rights

Bajiwala believes your data belongs to you. That's why we've given you the rights listed below. To exercise any of these rights, email us at support@bajiwala.site.

8 Children's Privacy

Bajiwala strictly does not provide services to anyone under the age of 18. We do not knowingly collect any data from minors. If a parent or guardian believes their child has registered on bajiwala, please contact support@bajiwala.site immediately. We will promptly close the account and delete all associated data.

9 Third-Party Links

Bajiwala's website may occasionally reference third-party services, such as game provider information. These third parties have their own privacy policies, and bajiwala is not responsible for their data collection practices. We recommend reading their privacy policies before using their sites or services.

10 International Data Transfers

Bajiwala's servers may be located in multiple countries, which means your data may sometimes be processed outside Bangladesh. Where this occurs, bajiwala ensures that equivalent data protection standards are in place in that country or organisation.

• All international transfers are made through encrypted channels.
• Data processing agreements with third parties are mandatory.
• GDPR Standard Contractual Clauses are applied where relevant.

11 Marketing Communications

During registration, bajiwala asks for your consent to receive marketing communications. If you agree, you'll receive SMS or email updates about new promotions, bonus offers, and platform news.

To opt out of marketing communications, click the "Unsubscribe" link at the bottom of any email or contact bajiwala support directly at any time. This will not affect your account or access to our services. However, important account-related messages (such as security alerts) will continue to be sent.

12 Policy Changes & Contact

Bajiwala may update this Privacy Policy from time to time. Any changes will be announced on the site, and registered users will be notified by email or SMS. For significant changes, at least 7 days' notice will be given in advance.

For any privacy-related questions, concerns, or requests to exercise your rights, please reach out to us through the channels below.