There are two separate ways to close or suspend your bajiwala account – a temporary suspension and a permanent closure.
Temporary Suspension (Cooling-Off): If you'd like to take a break for a while, log in to your account and go to Settings → Responsible Gaming → Cooling-Off Period. Choose a break of 7, 14, or 30 days. You won't be able to log in during this period, but your account will reactivate automatically once it ends.
Permanent closure: If you decide to stop playing and want to self-exclude, contact bajiwala via live chat or email support@bajiwala.site. In your request, mention the reason and duration (6 months / 1 year / permanent). Once a permanent closure is applied, it cannot be reversed before the period ends. If you have a remaining balance, make sure to withdraw it before the account is closed.
- Cooling-off: can be set directly from Settings, takes effect immediately
- Self-exclusion: processed via support, completed within 24 hours
- Withdraw your balance before closing the account
Deposit times at bajiwala depend on the payment method used. Under normal conditions, the typical times are as follows:
- bKash & Nagad: Up to 5 minutes – in most cases it arrives within 1–2 minutes
- Rocket & Upay: 5–10 minutes
- Bank Transfer: 30 minutes to 2 hours
- USDT (Crypto): Depends on blockchain confirmation, typically 10–30 minutes
If a deposit fails: First, check your mobile banking app to see whether the amount was deducted. If the money was deducted but hasn't appeared in your bajiwala account, send the transaction ID and a screenshot to live chat. bajiwala typically resolves such issues within 30 minutes to 2 hours. If no amount was deducted, the deposit has failed – please try again. Failed deposits are never double-charged.
Important: When making a deposit, ensure you're sending from the mobile number registered to your account. Using a different number may delay verification.
Changing the interface language on bajiwala is straightforward. There are two ways to do it.
Without logging in: On any page of bajiwala.site, you'll find a flag icon or language selector button in the top-right corner. Click it to see a list of available languages including Bangla (BN) and English (EN). Select your preferred language and the entire page will switch instantly.
If you're logged in: Go to Account Settings → Profile → Language Preference and select your preferred language. This setting will be saved and applied every time you log in.
- Bajiwala's default language is Bengali – set as standard for users in Bangladesh
- When you change the language, the support chat will also respond in that language
- To change the app language: Settings → Language → select your preferred language
At bajiwala, the time it takes for winnings to be credited after a bet depends on the type of bet placed.
Sports Betting: Once the match ends and the result is confirmed, winnings are typically credited to your wallet within 5–15 minutes. For live betting, it's even faster – in some cases, almost immediately after the event.
Casino & Slots: Winnings are credited to your wallet instantly – no waiting required.
Tournament Prizes: After the tournament ends, bajiwala verifies the results before distributing prizes. Winnings are typically paid out within 24–48 hours of the tournament's conclusion.
- Bonus rewards go to your bonus wallet – withdrawals are not available until wagering requirements are met
- Cash rewards go directly to your main wallet – instant withdrawal available
- If your winnings are delayed by more than 48 hours, please contact support
Yes, bajiwala has an official mobile app available on both Android and iOS.
To download on Android: Go to bajiwala.site and click the "App Download" button on the homepage. The APK file will begin downloading. Before installing, go to your phone's Settings → Security → enable "Allow installation from unknown sources". Then tap the APK file to install.
To download on iOS: Search "Bajiwala" on the App Store or visit bajiwala.site and follow the iOS link. Download and install it using your Apple ID.
- App size: approximately 35–45 MB – downloads quickly
- Supports fingerprint and Face ID login
- Get live betting updates via push notifications
- Only download from bajiwala.site – never from third-party sites
Do not download from any site or link outside the official bajiwala app – doing so poses a serious security risk.
Bajiwala supports more payment methods than any other platform in Bangladesh. See the full list below:
Mobile Banking (fastest):
- bKash – Minimum deposit ৳200, withdrawal ৳500, average processing time 1–5 minutes
- Nagad – Minimum deposit ৳200, maximum daily limit ৳25,000
- Rocket (Dutch-Bangla) – Both deposit & withdrawal supported
- Upay – UCB Bank's mobile banking service, fast processing
Bank Transfer: Direct transfers are supported from any commercial bank in Bangladesh. Minimum ৳1,000; processing time 30 minutes to 2 hours.
Cryptocurrency: USDT (TRC-20 & ERC-20) supported – ideal for international users.
- No hidden charges on any payment method
- The account name and payment method name must match for withdrawals
- New payment methods are added regularly – check the site for the latest updates
There are a few common reasons why a bajiwala account may get locked or suspended – knowing them makes it easy to avoid or resolve the issue.
Possible reasons:
- Entering the wrong password 5 or more times in a row – the account is temporarily locked for security
- If KYC verification is incomplete – account access becomes restricted if documents are not submitted within the required timeframe
- Attempting to open multiple accounts from the same device or IP address
- Suspicious Transaction – Under Review by the Security Team
- Rule Violation – Activity Against Terms & Conditions
How to fix it:
- Locked due to incorrect password: Wait 30 minutes, then reset your password
- KYC issues: Send a photo of your NID or passport along with a selfie to support@bajiwala.site
- Locked for another reason: Reach out via live chat and provide your account ID along with a description of the issue
Bajiwala support generally resolves account lock issues within 24 hours. If your account was suspended due to a rule violation, you have the option to appeal.